Customer Service, Sales & Admin

• Be the Organised Force Behind Our Success!
• Location: Western Cape

Seeking a Customer Communication Hero! Join Vet N Farm as a Customer Service and Sales administrator in Our  Ecommerce Business. 

Do you have a passion for customer service and helping people?  Vet N Farm is looking for you!

We’re recruiting a customer service, sales admin person for our National Ecommerce business 4Tags.co.za. The position is available at our Tyger Valley office.

Flexible working arrangements are available for suitable candidates. Experience in Agriculture is favourable but not essential as training will be provided.

The successful applicant will provide support to a diverse customer base located throughout Sub Saharan Africa as well as reporting to key managers within the organisation.

About us

There are a lot of great reasons to love working at Vet N Farm, not least that we’re the most successful AgTech Ecommerce store in Australia and have recently expanded to New Zealand, South Africa and the U.S.

Our secret? We offer every brand, expert advice and better prices. Providing solutions that many farmers didn’t know where to find.

Key tasks and responsibilities:

• Focus on providing outstanding customer service and relationship building.
• Respond to all inbound enquiries, through various channels in a timely manner.
• Outbound call customers to survey performance of products and company.
• Process sales orders in an accurate and timely manner.
• Provide support in inventory management, shipping and accounts.
• Maintain and update CRM system.
• Serve as the interface between sales team and supply chain.
• Understand and follow company guidelines and procedures.

You as the ideal candidate will possess the following attributes:

• Sales/Customer Service/Farming background, ideally with previous experience.
• Self-motivated, sales focused, and very hardworking.
• Competence in the use of computer systems including Outlook, Teams, Excel and Word.
• Organised, reliable and punctual.
• Excellent communication skills both written and verbal.
• Accuracy in data entry and attention to detail.
• Quick to gain product knowledge and keen to remain up to date with new products.
• Willingness to learn new skills and systems.
• Ability to work within a busy team environment or work autonomously when required.

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

If you feel this is for you and you are passionate about a career with a growing International Ecommerce business then send your details to caron@4tags.co.za outlining your availability for an interview, current required notice period and availability.

Don’t quite suit any of the above roles?

That’s ok, we’re always on the lookout for superstars to join our team.

Whether that be for a role in sales, admin, supply chain. warehouse or IT at any of our locations.

Here’s the things our team have in common:

• A great attitude – positive, warm and friendly, we work in a peaceful and inclusive work space.
• Love customers – we’re people people and do our best to help every one of our customers online or over the phone.
• Love activity – we work in a clean, organised and calm environment with flexible hours but a focus on task and target driven activities.

HOW TO APPLY:

Please send your details to caron@4tags.co.za and mention what sort of position you would like to apply for and we’ll be in touch.

We keep all applications for three (3) months and it’s the first place we look when we need to recruit. As positions become available, we’ll search those we have on file that are best suited to our vacant roles.